Welcome To Fezi's Custom Cakes

WELCOME TO FEZI'S CUSTOM CAKES

Our Services

 

Products 

Fezi’s Custom Cakes offers a broad range of bakes including novelty cakes, desert cakes, cupcakes, tarts, and other baked products, all from high quality baking products. We cater to all of our customers by providing each customer personal attention down to the smallest detail, through one on one interactions.

The bakery provides freshly prepared bakery and pastry products at all times during business operations. Moderate batches of bakery and pastry products are prepared every morning and right through the day to ensure that fresh baked goods are always available. Novelty or themed event cakes are only made to order and as per customer specifications.

Availability

All custom ,theme and special cakes are made to order.  We take great pride in our work and in order to maintain high quality of work we only take a limited number of orders per day. To avoid disappointments we urge you to order in advance.

Wedding – A month (30 days) in advance

Custom cakes with lots of details – 14 days in advance

Baby shower cakes – 7 days in advance

Birth day cakes – 7 days in advance

OUR POLICY

Ordering

  • Orders must be made in advance to avoid disappointments
  • 6O % deposit is required to secure an order.
  • Deposits must be made at least 7 days before collection date .
  • For wedding cakes a deposit is require at least a month ahead.
  • For baby shower cakes deposits must be made at least 10 days before collection date.

Quotations

  • Quotations are based on what the client wants.
  • Changes or additions to the quoted design may attract additional cost depending on how much the additions cost.
  • Invoices will only be generated once quotations have been accepted by the client.

Cancellation and Refund Policy

All cancellations or order changes must be done 6 days before collection date. Cancellations must  be done via 

sms, whatsapp or email. No telephonic cancellations will be accepted.

Cancellation and refunds:

6 days in advanced – Full Refund

4-5 days in advance- 50% refund

3 days  0r less – No Refund

All refunds will be paid out 7 days after a cancellation notice have been received.

Delivery Policy

Deliveries must be booked well in advance.

Delivery fee  quoted on the invoice will be the accurate charge.

Delivery charges are calculated based on your location.

Deliveries will be made on the date specified on the invoice.

Deliveries will be sent to the address specified on the invoice.

Fezi’s Custom Cake will take responsibility to any damage that might occur during delivery ,depending a full investigation of the course of damage.

Fezi’s Custom Cakes will not take responsibility of any damages that may occur after the delivery has been made.

About Us

Mrs. L. Bobo - Founder

Mrs Lindelwa Bobo, the founder, head cake decorator and the creative brings additional experience in the area of occupational health and safety, food Hygiene, administration and management. 

Mr Buntu Bobo - The Co-owner

The Co-owner and Head baker Mr Buntu Bobo has extensive experience in pastry making and he did consumer studies as one of his subjects in matric. He was also nominated to receive training at Cape Town Hotel School, as a pastry chef student


WHO WE ARE

Fezi’s Custom Cakes is a start-up novelty cake and home bakery with a retail establishment located at Shop no.16 Langa Junction, Langa in Cape Town. Fezi’s Custom cakes expects to catch the interest of a regular loyal customer base, with its broad variety of confectionary and pastry products.

The company plans to build a strong market position in the township due to the mild competitive climate in the area.

Fezi’s Custom Cakes aims to offer its products at a competitive price to meet the demand of everyone who visit our shop.


MISSION

Fezi’s Custom Cakes aims to offer high quality cake and pastry products at a competitive price to meet the demand of the low – to middle income local market area residents and tourists.

Keys to Success

  • Keys to success for Fezi’s Custom Cakes will include:
  • Providing the highest quality products.
  • Excellent customer service.
  • Competitive and affordable prices
  • Use of food safe baking products

505

CAKES COMPLETED

476

HAPPY CLIENTS

440

COFFEE

To place your orders please fill the form below